Customer Help

Find answers to common questions about ordering, tracking your order, loyalty rewards, and resolving issues on Hungry Canadian.

How Ordering Works

Learn how to place an order, what happens after checkout, and what to expect for pickup or delivery.

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Order Status & Tracking

Understand order statuses and where to find your order timeline, receipt, and reorder options.

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Refunds & Order Issues

Get help with cancellations, refunds, and problems with your order.

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Loyalty, Referrals & Rewards

Learn how HC Points work, how to earn and redeem points at checkout, and how Refer & Earn rewards both customers.

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